{"id":227863,"date":"2020-04-15T16:38:54","date_gmt":"2020-04-15T19:38:54","guid":{"rendered":"http:\/\/prensa.wp1.mendoza.gov.ar\/?p=227863"},"modified":"2020-04-15T18:40:04","modified_gmt":"2020-04-15T21:40:04","slug":"defensa-del-consumidor-sugiere-el-tramite-a-distancia-antes-de-asistir-en-persona-al-banco","status":"publish","type":"post","link":"https:\/\/www.mendoza.gov.ar\/prensa\/defensa-del-consumidor-sugiere-el-tramite-a-distancia-antes-de-asistir-en-persona-al-banco\/","title":{"rendered":"Defensa del Consumidor sugiere el tr\u00e1mite a distancia antes de asistir en persona al banco"},"content":{"rendered":"<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body><h5>La idea es evitar&nbsp; riesgos innecesarios para&nbsp; la salud.<\/h5>\n<p>La Direcci&oacute;n de Defensa del Consumidor recomienda a la comunidad que, ante la necesidad de resolver un reclamo bancario o de otra &iacute;ndole, se contacte previamente con las entidades por v&iacute;a del correo electr&oacute;nico o bien telef&oacute;nicamente cuando esto no sea posible.<\/p>\n<p>As&iacute;, los usuarios del sistema podr&aacute;n comunicarse con los responsables de atenci&oacute;n al usuario de entidades financieras y no financieras (bancos, compa&ntilde;&iacute;as financieras, emisoras de tarjetas y otras entidades) sin acudir en persona, evitando de esa manera la exposici&oacute;n a riesgos innecesarios para su salud y con ello la propagaci&oacute;n del coronavirus.<\/p>\n<p>Para acceder al listado de esas entidades y los responsables de atenci&oacute;n, hacer clic <a href=\"https:\/\/www.bcra.gob.ar\/BCRAyVos\/Responsables_en.asp\">ac&aacute;<\/a>.<\/p>\n<p>Si la consulta no fuera resuelta por la entidad, el usuario tiene a su disposici&oacute;n un canal de comunicaci&oacute;n con el Banco Central de la Rep&uacute;blica Argentina, por medio de este formulario:<br>\n<a href=\"https:\/\/bcraweb.bcra.gob.ar\/sitios\/aplicacionespublicasbcra\/proteccionusuarioweb\/SitePages\/Consultas.aspx\">https:\/\/bcraweb.bcra.gob.ar\/sitios\/aplicacionespublicasbcra\/proteccionusuarioweb\/SitePages\/Consultas.aspx <\/a><\/p>\n<p><strong>Uso de elementos de protecci&oacute;n facial<\/strong><\/p>\n<p>Defensa del Consumidor recuerda que, para el caso de tener que salir de su casa, los consumidores deben usar obligatoriamente elementos de protecci&oacute;n facial que cubran su nariz, boca y ment&oacute;n (tapabocas, bandanas, pa&ntilde;uelos, bufandas o similares); caso contrario, podr&aacute;n ser multados, de acuerdo con lo establecido en el decreto provincial N&deg; 518 de 2020.<\/p>\n<p>Adem&aacute;s, es importante recordar que aquellas personas que necesiten acudir al banco para realizar tr&aacute;mites deben hacerlo con turno obtenido previamente desde el sitio web de la entidad bancaria correspondiente, y conservar esa evidencia (turno asignado) en su tel&eacute;fono m&oacute;vil o impreso para poder circular sin problemas en la v&iacute;a p&uacute;blica.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone wp-image-217536 size-medium img-responsive center-block\" src=\"https:\/\/www.mendoza.gov.ar\/prensa\/wp-content\/uploads\/sites\/5\/2020\/01\/Imagen-Edificio-1-250x143.jpeg\" alt=\"\" width=\"250\" height=\"143\"><\/p>\n<p>&nbsp;<\/p>\n<div dir=\"ltr\" style=\"text-align: center\">&nbsp;<a href=\"https:\/\/www.mendoza.gov.ar\/prensa\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1.jpeg\"><del><\/del><img loading=\"lazy\" width=\"1280\" height=\"7\" class=\"aligncenter size-full wp-image-224684 img-responsive center-block\" src=\"https:\/\/www.mendoza.gov.ar\/prensa\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1.jpeg\" alt=\"\" srcset=\"https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1.jpeg 1280w, https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1-250x1.jpeg 250w, https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1-768x4.jpeg 768w, https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1-700x4.jpeg 700w, https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1-120x1.jpeg 120w\" sizes=\"(max-width: 1280px) 100vw, 1280px\"><\/a><\/div>\n<p style=\"text-align: center\"><a href=\"https:\/\/www.mendoza.gov.ar\/prensa\/covid-19\/\"><strong>Clic aqu&iacute; para ver m&aacute;s noticias sobre coronavirus<\/strong><\/a><\/p>\n<p style=\"text-align: center\"><img loading=\"lazy\" class=\"alignnone wp-image-224684 size-full img-responsive center-block\" src=\"https:\/\/www.mendoza.gov.ar\/prensa\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1.jpeg\" alt=\"\" width=\"1280\" height=\"7\" srcset=\"https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1.jpeg 1280w, https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1-250x1.jpeg 250w, https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1-768x4.jpeg 768w, https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1-700x4.jpeg 700w, https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1-120x1.jpeg 120w\" sizes=\"(max-width: 1280px) 100vw, 1280px\"><\/p>\n<p style=\"text-align: center\"><strong><a href=\"https:\/\/www.mendoza.gov.ar\/prensa\/comunicados\/\">Clic aqu&iacute; para ver los comunicados del Ministerio de Salud<\/a><\/strong><\/p>\n<p style=\"text-align: center\"><img loading=\"lazy\" class=\"alignnone wp-image-224684 size-full img-responsive center-block\" src=\"https:\/\/www.mendoza.gov.ar\/prensa\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1.jpeg\" alt=\"\" width=\"1280\" height=\"7\" srcset=\"https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1.jpeg 1280w, https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1-250x1.jpeg 250w, https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1-768x4.jpeg 768w, https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1-700x4.jpeg 700w, https:\/\/www.mendoza.gov.ar\/wp-content\/uploads\/sites\/5\/2020\/03\/WhatsApp-Image-2020-03-17-at-6.23.29-PM-1-120x1.jpeg 120w\" sizes=\"(max-width: 1280px) 100vw, 1280px\"><\/p>\n<p style=\"text-align: center\"><strong><a href=\"https:\/\/www.mendoza.gov.ar\/coronavirus\">www.mendoza.gov.ar\/coronavirus<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"La idea es evitar&nbsp; riesgos innecesarios para&nbsp; la salud. La Direcci&oacute;n de Defensa del Consumidor recomienda a la comunidad que, ante la necesidad de resolver un reclamo bancario o de otra &iacute;ndole, se contacte previamente con las entidades por v&iacute;a del correo electr&oacute;nico o bien telef&oacute;nicamente cuando esto no sea posible. As&iacute;, los usuarios del&#8230; <a class=\"view-article\" href=\"https:\/\/www.mendoza.gov.ar\/prensa\/defensa-del-consumidor-sugiere-el-tramite-a-distancia-antes-de-asistir-en-persona-al-banco\/\"><\/a>","protected":false},"author":63,"featured_media":202297,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1822,20],"tags":[],"_links":{"self":[{"href":"https:\/\/www.mendoza.gov.ar\/prensa\/wp-json\/wp\/v2\/posts\/227863"}],"collection":[{"href":"https:\/\/www.mendoza.gov.ar\/prensa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mendoza.gov.ar\/prensa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mendoza.gov.ar\/prensa\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mendoza.gov.ar\/prensa\/wp-json\/wp\/v2\/comments?post=227863"}],"version-history":[{"count":7,"href":"https:\/\/www.mendoza.gov.ar\/prensa\/wp-json\/wp\/v2\/posts\/227863\/revisions"}],"predecessor-version":[{"id":227914,"href":"https:\/\/www.mendoza.gov.ar\/prensa\/wp-json\/wp\/v2\/posts\/227863\/revisions\/227914"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mendoza.gov.ar\/prensa\/wp-json\/wp\/v2\/media\/202297"}],"wp:attachment":[{"href":"https:\/\/www.mendoza.gov.ar\/prensa\/wp-json\/wp\/v2\/media?parent=227863"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mendoza.gov.ar\/prensa\/wp-json\/wp\/v2\/categories?post=227863"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mendoza.gov.ar\/prensa\/wp-json\/wp\/v2\/tags?post=227863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}